Etisalat’s New Broadband Bundles Popular with Customers

Etisalat’s New Broadband Bundles Popular with Customers

  • V alue-packed, flexible options deliver faster download/uploads
  • Offer includes free upgrade for 8Mbps eLife customers to 10Mbps

In just a month since the launch of all-new bundles, Etisalat has already registered success with its new broadband bundles with many customers opting for the streamlined Internet offering that deliver faster speeds and great value for money.

Etisalat enhanced its eLife Double and Triple play bundles to offer a simpler and yet value-packed bundle of services to its new and existing customers.

Khaled El Khouly, Chief Marketing Officer, Etisalat, said: As expected, this offering is extremely popular with customers as it meets their need of simplicity, faster speed and value for money. We have received a positive response so far and expect the momentum to continue at a much faster pace throughout the year.

As a special gesture to customers with the most popular of the eLife Triple Play bundles, existing 8Mbps Triple Play customers who also have taken a Premium TV packages, will automatically be upgraded to the new speed of 10 Mbps at no extra cost. All other existing eLife 8 Mb customers need to call 101 to request their free, no extra cost upgrade to 10 Mb. Customers with all other speeds of eLife, Double Play or Triple Play, can choose to continue with their subscription on the old speeds or call to upgrade to the higher speeds as suitable for them.

The new bundles not only enable customers to enjoy faster download/upload speeds and unlimited Internet usage but also include the recently launched free national calls on their phone line. Customers can choose from 10, 20, 50, 100 and 300Mbps bundles. Triple Play customers also are being offered free eLife TV for 3 months as part of Etisalats summer-long promotion.

Speaking about Etisalat’s focus on constantly increasing its customer’s satisfaction, El Khouly said: We proactively upgraded our services out of our insight into customers requirements of value-for-money options and hassle-free upgrades. Moreover, while earlier faster download ability was the need of the hour, data-savvy social media tools have brought about a change of requirements. Hence, our bundles now also offer faster upload speed to meet needs.

Comparison table for eLife customers

eLife Previously Offered Speeds eLife New Speeds
Download Speed Upload Speed Download Speed Upload Speed
8Mbps 1Mbps 10Mbps 2Mbps
16Mbps 1Mbps 20Mbps 5Mbps
30Mbps 3Mbps 50Mbps 10Mbps
100Mbps 20Mbps 100Mbps 20Mbps
300Mbps 30Mbps 300Mbps 30Mbps

#Broadband Bundles# eLife customers# Etisalat# faster download/uploads# Value-packed