Major UK Telecom Service Provider Qicomm Consolidates Call Routing with Verscom Centralized Routing System: VCRS
Verscom Solutions, announced that QiComm has selected Verscom Centralized Routing System: VCRS to redefine call routing performance and economics of its Carrier Voice division. The Verscom solution enables QiComm to migrate its main UK switching centre to a brand new facility in London’s Docklands, providing a carrier grade centralized routing system with a clustered real-time database for increased performance and operational efficiency.
“We knew that we could proactively design a new network to meet our business needs if we partnered with the right vendor,” said Chris Joseph, CTO, QiComm. “After an extensive review, QiComm selected Verscom’s Centralized Routing System for its performance, capacity, flexibility and reliability.”
A central component of Verscom’s ODINE suite, VCRS delivers a high-performance SIP Redirector route that resolves route management issues in any multi vendor, multi node and multi site packet voice network.
“We are very pleased to support QiComm’s world class network and forward thinking modernization approach” said Mehmet Balos, CEO of Verscom Solutions. “With VCRS, Verscom was able to support QiComm’s migration with zero service disruption, on schedule and on budget while ensuring QiComm’s specific requirements were implemented successfully. As a result, QiComm’s network is handling record volumes of traffic and customer traffic partitioning levels are being exceeded.”
QiComm undertook the migration to further strengthen its industry-leading service quality and to reduce its OPEX. VCRS enables QiComm to simplify its network operation through the centralization of key routing control, resulting in savings in both OPEX and CAPEX.
“Verscom Solutions’ ODINE Team partnered with us at a strategic level to define and implement the capabilities we required,” said Charles Grant, Head of Strategy and Business Development, QiComm. “VCRS has contributed significantly to the success of this migration by optimizing performance, supporting profitability and enabling ongoing growth in our market.”