Middle East News

SingTel Group's Mobile Customer Base Reaches 434 Million

Singapore based SingTel Group has reported that its total mobile customer base grew 13 percent or 50.7 million from a year ago to reach 434 million as at 31 December 2011.
Subsidiaries
Airtel India’s total mobile customer base across its South Asia and Africa operations grew 17 percent or 33.3 million from a year ago to 233 million as at 31 December 2011.
Its mobile customer base in India reached 176 million, an increase of 15 percent, or 23.2 million from a year ago. Airtel Africa crossed the 50 million mobile customer milestone. Its customer base grew 21 percent or 8.8 million from a year ago to 51 million.
Indonesia’s Telkomsel’s mobile customer base increased 14 percent or 13 million from a year ago to 107 million. Telkomsel continued to enhance its network, deploying around 1,600 base stations in the quarter.
Optus Australia continued its postpaid customer growth momentum with net additions of 113,000 this quarter. Postpaid customers comprised 54 percent of the total base, up 2 percentage points from a year ago.
Prepaid customer growth increased this quarter with net additions of 69,000 as sales lifted and churn rates improved.
The number of 3G customers grew to 6.24 million, an increase of 5 percent from a quarter ago. This included a base of 1.55 million wireless broadband customers, an increase of approximately 94,000 customers in the quarter.
Total mobile customers grew by 182,000 to 9.41 million, up 5 percent from a year ago.
SingTel’s Singapore mobile customer base grew 10 percent or 320,000 from a year ago to 3.55 million, leading the overall mobile market at 45.8 percent3 as at 31 December 2011.
In the postpaid segment, SingTel recorded its highest market share of 47.6 percent in five years with an increase of 192,000 customers. This brought its total customer base to 1.92 million, a year-on-year increase of 11 percent.
SingTel also extended its lead in the prepaid market with 43.8 percent share of the market, up from 42.7 percent a year ago. The prepaid customer base reached 1.63 million, an increase of 8.5 percent from a year ago. The growth was led by positive customer response to successful 3G prepaid offerings, including 3G SIM card, data and Blackberry value added services.
By: Ian Mansfield

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