STC Group concluded its participation in GITEX 2019, in Dubai, with the signature of more than 25 agreements with a number of major, international IT companies – such as Cisco, Ericsson, Huawei and Nokia -, as well as other government programs, institutions and local companies so as to enhance the Group’s commitment to play a pivotal role in enabling digital transformation in both the public and private sectors in line with the Saudi Vision 2030, as well as in achieving STC’s DARE Strategy targets to reinvent the customer experience and be dedicated to providing the best services in this respect.
In this respect, the agreements included cooperation with each of Al Bawani and SBM to establish four data centers in Mecca, Jeddah, Al Qassim and Dammam, in addition to Cisco so as to regulate customer service operations, as well as Huawei to manage the mobile customer experience.
Furthermore, an agreement was concluded with the Badir Technology Incubators and Accelerators Program – allowing STC Business to provide its services to the SME sector, as well as with Cisco to manage customer service operations.
In this context, STC signed another contract with the Saudi Consolidated Engineering Company (Khatib & Alami) to develop the engineering design of the King Abdulaziz Telecommunications Complex in Riyadh, and concluded an agreement with the Saudi Digital Payments Company, in addition to a Memorandum of Understanding with the ABANA Enterprises Group Co., thus allowing integration between the Saudi Digital Payments Company and ABANA’s cash management services provided. Within the same framework, STC entered into another agreement with Aldrees Petroleum and Transport Services Company, aimed at improving security and comfort during electronic payment transactions carried out at gas stations.
In order to provide STC customers with the opportunity to use the STC Pay platform in pharmacies and markets, and to book flights and receive car rental services, STC signed four agreements with each of Al Nahdi Medical Company, Al-Sadhan-SPAR, Flynas and iDrive, in addition to another, similar one with Saco, thus allowing STC customers to pay and benefit from special discounts upon usage of such a payment method.
And, with a view to improve the quality of services provided and meet the growing expectations of STC customers, including the Saudi youth, STC has entered into an agreement with MATRIXX Software, Inc. to lead the continued growth of its brand, and concluded a Memorandum of Understanding, thus allowing the use of Mrsool on its online STC Pay platform and accepting the payments of customers using this application to deliver their orders.