The volume of stc’s network usage, increased on the perfusion day, after pilgrims’ arrival to Mina during the early hours of the 8th Dhu al-Hijjah 1443, where the pilgrims’ movement rate in Mina exceeded more than 55% compared to the same time of last years. The number of 5G sites in Makkah, Madinah and the holy sites increased by 132%. stc’s digital operations control center monitored the increase in services’ usage as well as transferred more services through its innovative networks, according to group’s strategy. The stc Digital Operations Control Center monitored the transfer of more services through the latest networks according to the strategy set by the group, where voice traffic recorded a growth of more than 57%, while the fourth and fifth generation networks carried more than 96% of the internet traffic in Mina.
stc also worked on preparing an emergency plan with the relevant authorities to achieve rapid response to emergency situations and enhance the stability of its network. The plan included the preparation of 75 maintenance centers spread across the holy sites, Makkah and Madinah, in which 50 fully equipped maintenance teams work on rapid intervention, and 235 equipped vehicles are present in the field, ensuring speedy involvement in the event of any emergency, in addition to securing backup devices for the exchange units, cabins, mobile generators, spare batteries, spare parts, spare mobile carts and mobile carts connected via satellite.
Through the Digital Operations Control Center in Riyadh, the Hajj Business Center and the Support Center and Technical Support Center in Makkah, stc monitors the status of services and anticipates the occurrence of any internal and external risks, ensures rapid response to emergencies, and secures operation and monitoring of the network, to provide the best service to pilgrims throughout the Hajj season.
