e& UAE has unveiled ‘Care Plus,’ a support service designed specifically for business customers, a pioneering offering that empowers businesses to tailor their support levels precisely to their unique requirements and critical priorities.
Care Plus is a service that allows customers flexibility to customise their support experience. Businesses can choose from a range of premium support packages and features, ensuring their specific needs are met with the highest level of care and responsiveness.
Care Plus is the latest addition to e& UAE comprehensive business-to-business (B2B) portfolio of managed services. As the initial layer, it provides an essential foundation that supports businesses from the ground up, evolving until reaching full-fledged managed services delivered by a team of experts and the latest technologies. This ensures that e& UAE’s customers can focus on their core business activities without worrying about their network and infrastructure environment.
Marwan Al Zaabi, Vice President of Business Care, e& UAE, said: “With Care Plus, we are not just responding to customer needs—we are anticipating them and setting a new standard in customer support within the MENA region’s telecommunications industry. This service is a testament to e& UAE’s relentless commitment to innovation and our unwavering focus on delivering exceptional experiences for our B2B clients.”
Key benefits of the ‘Care Plus’ service include:
- Dedicated team to provide personalised, priority support for Care Plus customers
- Accelerated resolution of technical and billing issues
- Tailored features and services to address specific business requirements
- Seamless integration with customers’ operations for maximum efficiency
The launch of ‘Care Plus’ has already generated considerable excitement and positive feedback from the business community, underscoring e& UAE’s position as the leading provider of transformative managed services in the region.
e& UAE continues to innovate and expand its comprehensive B2B service offerings to support businesses across the region. Care Plus represents e& UAE’s dedication to delivering top-tier managed services that meet the evolving demands of its diverse clientele.
By placing its customers at the heart of innovation, e& UAE is redefining the standards of customer support in the industry, focusing on empowering businesses and enabling their success.
