Ooredoo Palestine and Qvantel has completed full-stack revenue management upgrade and transformation, which included real-time charging and billing from Optiva, a part of Qvantel.
The renewal and enhanced platform position Ooredoo Palestine to accelerate time to market, expand its product portfolio and support new services and data monetization capabilities with confidence in performance, reliability and stability. The collaboration reinforces Ooredoo’s ability to deliver consistent, high-quality connectivity to its growing subscriber base even under challenging conditions.
Ooredoo Palestine currently serves approximately 1.55 million subscribers and has demonstrated strong resilience and service continuity during times of crisis. In the first half of 2024, its subscriber base grew by approximately 9% year over year, reflecting its continued operational, financial and technical strength. With increasing demand for high-speed data and reliable coverage, Ooredoo Palestine remains committed to providing value-driven services while supporting its communities through initiatives such as free connectivity and emergency bundles to keep people connected during humanitarian challenges.
“Qvantel’s solutions are helping us maintain operational stability while preparing for growth in data services and enhanced customer experience,” said Naim Nazzal, CTO of Ooredoo Palestine. “The upgrade and renewal ensure we can continue delivering consistent, high-quality service to our customers, even under the most challenging circumstances, and set the foundation for future innovation in our digital offerings.”
Through this renewed partnership, Qvantel will continue supporting Ooredoo Palestine in:
- Maintaining operational stability: Ensuring uninterrupted service and high-quality network performance for end users.
- Driving digital and data growth: Strengthening service and data monetization capabilities to meet rising demand for high-speed connectivity.
- Enhancing customer convenience: Supporting seamless digital recharges and self-service experiences, reinforcing Ooredoo’s customer-focused approach.
“Ooredoo Palestine continues to set the standard for innovation and resilience,” said Robert Stabile, SVP, Qvantel. Originally an Optiva customer, Ooredoo Palestine is using the revenue management solutions that are now part of the wider Qvantel Flex AI-driven full BSS and monetization suite. Now that Optiva is part of Qvantel we look forward to extending our partnership with Ooredoo Palestine through the wider range of solutions and services that Qvantel provides and working together to lead the next phase of digital connectivity in the region.”
