PCCW Global, a subsidiary of Hong Kong’s premier telecommunications provider, PCCW Limited, has received high-profile industry recognition by winning the Best International Wholesale Carrier title at the Telecoms World Awards Middle East 2011.
Telecoms World Awards Middle East is organized by the Terrapinn business media company to identify and reward key industry leaders that set unparalleled standards of excellence. PCCW Global competed with a number of the world’s major carriers for this coveted title and has been selected by a panel of independent judges from the Middle Eastern telecommunications industry as the Best International Wholesale Carrier.
PCCW Global’s success in the Middle East is due to its expertise and capabilities to provide distinguished service and quality solutions to more than 1,500 cities and 110 countries in the world. Over the years, PCCW Global has aggressively expanded its international network coverage by interconnecting with over 80 key carrier leaders in many parts of the world. With local experts on the ground to cover the Middle East-Africa region, dedicated 24/7 Network Operation Centers to proactively monitor its network, and experience in disaster recovery, PCCW Global guarantees the highest service availability, reliability and standard of customer support to its clients worldwide.
Mr. Amr Eid, PCCW Global’s Vice President of Middle East & North Africa, said, “We are honored to be recognized as the Best International Wholesale Carrier. We work with a vision of service excellence and we believe in actively extending our geographic reach to enhance our infrastructure and improve the quality of our service solutions. Through working with some of the best Middle Eastern carriers, we have achieved this, and we will continue to collaborate with them to provide the best level of service quality.”