Etisalat enables e-Hospitality Services for Grand Millennium Al Wahda

At GITEX Technology Week exhibition, taking place at the Dubai International Convention and Exhibition Centre (DICEC) from October 9th-13th 2011, Etisalat announced that it has signed an agreement to provide e-Hospitality Services for the Grand Millennium Al Wahda Hotel, Abu Dhabi.

As part of this agreement, Etisalat is delivering a full triple play package, incorporating Primary Rate Interface (PRI) voice serving more than 2,000 Direct Inward Dialers (DIDs), dedicated internet bandwidth of 24 mbps, as well as a wide range of TV content for all of the Hotel’s rooms, suites and public areas.

The Grand Millennium Al Wahda is first hotel in the UAE to be enabled with Etisalat’s e-Hospitality services, a solution which enables hotels to deliver an unmatched multimedia experience to their guests. It is implemented by aligning three significant customer touch points – landline, internet and television services. A contemporary bundle, the solution is available in three distinct packages: Silver, Gold and Platinum – offering voice channels, up to 1GB of dedicated Internet access and a selection of more than 300 TV channels – for hotels to choose from, depending on their unique business requirements.  The e-Hospitality solution is made available through Etisalat’s IP network, providing greater reliability, higher speed and unmatched convenience through a single vendor touch-point.

Commenting on this occasion, Abdulla Ibrahim Al Ahmed, Senior Vice President, Business Solutions at Etisalat, said: “At Etisalat, we have strategically aligned our ICT service propositions for vertical industry segments to offer the most advanced and relevant ICT Solutions to businesses. The e-Hospitality solution is yet another pioneering initiative from Etisalat that provides a strong value proposition for our customers in the hospitality segment. Service experience is a core and arguably the most critical aspect for the hospitality sector.”

“Through this agreement, the Grand Millennium Al Wahda will be able to deliver a truly unique and communications and entertainment experience to their guests by aligning voice, data and Etisalat TV services, through a single touch point. Moreover, with this unique combination of customer-centric services, the solution will not only streamline service delivery mechanism for the Hotel, but will also provide higher operational efficiencies and significant cost savings to them,” Al Ahmed concluded.

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