Huawei rolls out UAE’s fastest hotel WiFi for Jannah Hotel & Resorts
UAE-based Jannah Hotels & Resorts announced the successful completion of an end-to-end ICT solution project with Huawei, a leading global information and communications technology (ICT) solutions provider. The solution included the implementation of a network infrastructure (switches, routers and WLAN), IT servers and the latest unified communications & collaboration solutions. As a result of the project guests will be able to access the fastest hotel WiFi available in the UAE.
Jannah Place Dubai Marina is expected to open to the public in November 2014, offering 133 stylish rooms with free Wi-Fi connectivity throughout the hotel.
In preparation for the launch of its third hotel in UAE, Jannah Hotels & Resorts decided it wanted to be on the cutting-edge of IT connectivity services in Dubai as part of the city’s wider commitment to Smart City developments and ahead of the anticipated rush for Expo 2020. Starting from November 2014, Jannah Place Marina Hotel will offer its guests a speedy 50MB hotel internet access using their own devices across all areas of the resort including all rooms and public areas from the lobby, the pool to restaurants.
Nehmeh Darwish, CEO, Jannah Hotels & Resorts commented: “In recent years we have noticed that our guests wanted high-speed WiFi connectivity on-demand and more interactive hotel guest services. While developing our flagship Jannah Place Hotel in Dubai Marina, we knew it was the perfect opportunity to deploy innovative technology that could allow us to offer this service to our guests. Jannah Place Marina Hotel will be a shining example of the hospitality industry’s connected future. With this technology in place, we look forward to offering our hotel guests a redefined customer experience.”
By deploying the latest solutions in WiFi, unified communications, and IT servers, Jannah Hotels & Resorts aims to satisfy the demands of increasingly tech-savvy guests who typically require high-speed connectivity for business and entertainment applications. Guests will be able to easily connect to the hotel network and use their own devices to access hotel services: from ordering room service and contacting reception to arranging wakeup calls and managing their business conference agendas.
Hotel talents will also reap the benefits as they access hotel services on-the-go, use mobile devices to monitor check-ins, handle customer queries and respond swiftly to guest comments. Jannah Hotels & Resorts will also be able to easily scale up its IT operations to manage expected hotel guest influx at peak periods during the year.
Sufian Dweik, Vice President of Huawei Enterprise in the UAE, said: “In the hospitality industry, exceptional customer service is always a main differentiator. In a highly competitive environment, getting guests seamlessly connected on their personal devices is arguably the most important service to provide hotel guests. Hotels have generally, found it a challenge to provide enough bandwidth to accommodate the connectivity needs of its guest. However Jannah Hotels & Resorts is putting the needs of its hotel customers as priority. Deploying powerful WiFi means a more stable and reliable service, providing a user experience that is uninterrupted and generally, a more pleasant stay for its guests.”
In partnership with Enterprise-Systems and systems integrator Ibtekkar, Huawei deployed the solution within one month, ensuring that all guest and hotel services would be operational in time for the official hotel launch.
In recent years, Huawei has implemented a number of impressive networking projects for businesses across the Middle East. This has included a recent partnership with ‘golf in DUBAi which brought seamless WiFi connectivity to the 2014 Omega Dubai Desert Classic Golf Tournament for the first time. Huawei has also worked on deploying a transmission network on the Dubai Metro through du that is now providing access to mobile services in 18 metro stops.
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