Nawras, Oman’s customer friendly communications provider, is thrilled to have been named as the most popular choice of telecom service provider in the annual independent best brands survey carried out by Business Today. Survey results were published in the magazine’s January 2012 issue.
Over 800 respondents from students to senior managers voted for their top telecom service provider in the Sultanate with Nawras leading the field as the most popular choice. Nawras first appeared in the top slot in the 2007 survey when it was written that ‘little surprise was expressed at the company’s emergence as the number one brand’.
This latest Business Today survey result reflects customers’ appreciation of the Nawras brand continuing to deliver caring, excellent and pleasingly different services to meet the diversified communication needs of people in Oman.
“We sincerely thank our customers for voting for Nawras and we are delighted and honoured to be named as Oman’s most popular choice for telecom services,” said Chief Executive Officer, Ross Cormack.
“Great care is always taken to provide a comprehensive range of innovative services to suit the many different requirements of our customers, whether they are at home, at work or travelling. We consider it important to pay close attention to the details, from the provision of quality network coverage to consistent accuracy and transparency in billing as well as innovative products and services.
“We believe our customers deserve the very best and we are constantly striving to reach new heights to enhance their communications experience in every way while staying true to our core values of delivering caring, excellent and pleasingly different services.”
Nawras has won over 40 awards since launch in 2005 including a number recognising its brand value. Amongst this list is the Award for Brand Leadership at the Global Awards for Brand Excellence in 2009 and Brand of the Year from Superbrands Oman in 2010. Nawras was also recognised with an award at Asia’s Best Employer Brand Awards in 2011.
Omani Qatari Telecommunications Company SAOG was founded and registered in the Sultanate of Oman in December 2004. It launched its service in March 2005 as the challenger mobile operator in Oman operating under the name Nawras. Nawras was awarded the second fixed licence in Oman in 2009, and launched its international gateway in April 2010, its corporate fixed and broadband services in May 2010, and its residential fixed and broadband services in June 2010. Since 2010 Nawras has been an integrated services telecommunications operator and is currently serving around 2 million customers across the Sultanate. Following a successful IPO, Nawras is listed on the Muscat Stock Market (MSM) under the “nwrs” ticker since 1 November 2010. Nawras is majority owned by the Qtel Group and also has a number of significant Omani shareholders which ensures that the company is strongly integrated into the Omani society. Nawras has won a number of awards including Innovation in HR Strategy 2011 from Asia’s Best Employer Brand Awards, Outstanding Leader from TMT Finance Middle East 2011, Best IPO in the Middle East from emeafinance magazine and Strategic Leadership Award from Global HR Excellence Awards 2011.
About the Qtel Group
The Qtel Group provides a full range of telecommunications services in Qatar and across its presence in 17 countries. Our vision is to be among the top 20 telecommunications companies in the world by 2020 through expansion in both the MENA region and South East Asia.