Omantel enables customers to pay their bills by Credit & Debit Cards Through Automatic Bill Payment Machines

As part of Omantel continuous efforts to improve its customer’s experience, Omantel, the leading integrated telecom services provider in the Sultanate of Oman, has launched a new service that enables Omantel fixed, mobile and internet subscribers to pay their bills through Omantel bill payment machines using their credit or debit cards.

This unique and innovative payment channel is provided in cooperation with Oman Arab Bank and Central Bank of Oman to ensure the security and confidentiality of the customer information.

Commenting on the launch of the service, Billing & Operation Support Manager at Omantel’s Consumer Business Unit Mohammed Abdullah Al Shekaili said, “The launch of this service is another attestation of our efforts to provide our customers always with a better experience. Our customer experience enhancement strategy does not only cover simplifying ways to obtain and use our services but also in how to make it even easier and hassle free to pay the dues of these services”.

“The new feature gives our valuable customers the flexibility to pay their bills at any time of the day, without the need to use cash. A customer would only need to enter the fixed or mobile phone number or use the barcode reader to pay the outstanding amount.” Al Shukaili added.

Al Shukaili further noted, “Omantel automatic bill payment system proved great success since it has been officially launched in 2010. There are now 63 convenient bill payment machines working throughout the Sultanate. The new service, which will be available in all Omantel’s bill payment machines, will provide an additional option for our customers to pay their bills and complement the existing channels which include the company’s automatic machines, e-payment though the company’s website,.”

Omantel is the pioneer provider of integrated telecommunications services in the Sultanate and has successfully connected individuals and corporate subscribers in different regions of the Sultanate through a modern fixed, mobile and internet network.

Further information about Omantel services and products is available on the company’s website www.omantel.om