Ooredoo surpasses 100,000 fibre customer milestone

Ooredoo surpasses 100,000 fibre customer milestoneOoredoo announced that it has reached the historic milestone of providing Broadband Fibre to more than 100,000 customers in Qatar, putting the country on track to becoming one of the best-connected nations in the world.

More than 80 percent of homes in Qatar now have an Ooredoo Fibre connection, and the service continues to roll-out to new areas every week. In a global study based on figures from the FTTH Council, Qatar was recognised as the fastest nationwide rollout of fibre in the world in 2012, judged by the percentage of homes passed by fibre and the number of homes connected in the year – with customers benefiting from this global achievement.

In-line with its promise to ensure that as many people as possible have access to world-class Fibre services, Ooredoo has continued to offer the widest possible range of packages for customers, so that people are able to switch from copper to fibre services and enjoy faster speeds and greater reliability, and pick the package that best suits their needs.

As well as improving Internet services for customers, Qatar’s national embrace of fibre is also transforming the digital entertainment industry. For as little as QR17 per month, Ooredoo’s Fibrecustomershave access to the High Definition Mozaic TV service, including hundreds of live channels in unmatched picture quality with the ability to pause, rewind and record. This advanced TV service also gives instant access to thousands of videos and TV series from the On Demand catalogues at a touch of a button from their remote control.

Home users and business customers can access the fastest Internet speeds – the 100Mbps plan –for just QR650 per month, with basic Fibre packages starting at QR233 for home broadband and voice services.

To enable more people to keep track of Qatar’s “Fibre revolution”, Ooredoo has launched a real-time online fibre availability map, enabling customers to track the rollout progress of the network.

The map, which is live on Ooredoo’s website, allows customers to find out whether they qualify to upgrade their service by checking if they are in a fibre-ready “Green” area and shows customers how to apply for a fibre upgrade.

The fibre rollout is part of a wider customer service revamp which has seen the company re-visit every part of its operations that touch the customer, and look for ways to enhance and improve the experience for all.

Ooredoo’s investment in Fibre will continue throughout 2014. In addition to expanding the network across Qatar, Ooredoo is planning a sizeable infrastructure investment and capacity-building programme in the lead-up to the FIFA World Cup 2022.

For home customers and businesses, this infrastructure creates an enormous opportunity to contribute to growth of the knowledge-based economy, positioning Qatar as a technology hub and becoming one of the best connected nations in the world.

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