Zain Technology Conference 2013 a resounding success

Zain Technology Conference 2013 a resounding successThree-day event focused on innovating customer experience, attracting 600 participants and 63 global technology partners

· Zain Hackathon winners announced, entrants from Kuwait and Bahrain share the rewards

· Zain Group’s view of its future better understood by technology partners

Kuwait City, DubaiDecember 08, 2013

Zain Group, a pioneer in mobile telecommunications in eight markets across the Middle East and Africa, is pleased to announce the successful conclusion of its third annual Zain Technology Conference, which was hosted at the Atlantis Hotel in Dubai, December 1 to 3, 2013.

The event, which was held under the theme: ‘Innovating Zain’s customer experience’, saw keynote presentations delivered by Zain Group CEO, Scott Gegenheimer, Zain Group Chief Technology Officer Hisham Allam, as well as senior representatives from leading telecom technology providers including Ericsson, Huawei and NSN. One the highlights of the conference was an intriguing presentation entitled: ‘A telecom guide to crash Innovations’ presented by Dr Eric Dulkeith, Senior Executive of telecom consultancy Detecon.

Apart from the keynote presentations, the highly informative conference also incorporated more than 80 interactive sessions, presented by Zain’s global technology providers exchanging views and ideas to Zain technology and product development personnel regarding the advancement and future direction of the telecom sector. In addition to formal meetings, numerous team-building activities were undertaken in which Zain personnel from across all its operations provided input. Also included in the agenda were sporting activities such as tennis and beach volleyball competitions, with the Zain booth being a central point for many social and brainstorming events.

Commenting on the successful conclusion of Zain Technology Conference 2013, Scott Gegenheimer, Zain Group CEO said: “This has been our largest Conference to date, and we are thrilled to see how much it has grown and how beneficial it is to our colleagues in the technology sector as well as to ourselves. With 63 technology providers taking the opportunity to present their latest technologies and solutions, I am confident that many valuable conversations were held over the three days, and that Zain Group’s view of its future is better understood by our suppliers and partners.”

Zain Group Chief Technology Officer, Hisham Allam said: “We assembled over 600 participants who shared their time, technologies, and experiences with us in what can only be described as a hub of activity and mutual information exchange. This has been a highly focused event, dealing with the challenges and rewards present through the introduction and development of successful customer experience strategies.”

Allam added: “Zain Technology Conferences are a platform for the company to showcase its implementation of the industry’s best-in-class technologies, and to engage with suppliers and partners in order to further improve upon our offerings. Technical innovation and excellence is an integral part of Zain Group’s overall success strategy, and we shall continue to reach out to the technology sector to ensure our vision is aligned to the most successful developments in our highly dynamic sector.”

An event-ending ceremony saw Zain Group present 14 awards based on several criteria ranging from the quality of presentations by vendors and exhibitors for their showcasing and booth creativity as well as to winners of the sporting team building activities.

The highlight of the award ceremony saw the three winners of Zain’s Hackathon competition confirmed; as part of a challenge supported by Zain’s Direct Operator Billing partner ‘SLA Mobile’. The competition saw 203 entries from across all Zain operations and the winners, comprising individuals or teams, came from amongst those who were able to utilize their developer skills best. The winners were specifically flown to the event in order for them to receive their well earned recognition publicly.

The Hackathon winners were:

· Best app: ‘Zain Wallet’ created by Mohammad al Ansari and Ibrahim Khamis from Kuwait who received US$10,000

· Most innovative app: ‘Donate’ created by Anes Abbas and Imane Mokdad from Bahrain who received US$4,000

· Most promising app: ‘Zaincape’ created by Abdulaziz Al Musaileekh from Kuwait who received US$1,000

Throughout the conference, Zain was providing live coverage of the presentations and sessions through live updates and pictures on its various social media channels.

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