Omantel Business announced today the launch of Bill Analyzer, a new value added service for its corporate customers. The service enables Omantel corporate customers from all business sectors to monitor their monthly usage, trace their calls patterns & bill details in a simple web based format.
The launch of this new free service from Omantel Business Unit reflects the Sultanate’s largest telecom company commitment to enhance the services rendered to customers. The service enables a quick and simple understanding of the monthly usage; management of the usage of Company’s number(s) by voice, message and content as well as obtaining reports in forms of graphs and charts. Customers can manage the service the way they like, for example whether reports to be issued daily, or weekly or monthly.
Commenting on the new service Eng Adel Yousef al Awadhi, manager of communication solutions at Omantel Business said ‘”Omantel seeks to meet the needs of its customers and provide them with services that enable them to manage their accounts in a very easy and efficient way. He added that the new free value-added service is designed to meet the needs of corporate customers comes within the efforts made by the company to ensure maximum satisfaction of our corporate customers.
“We obtained feedback of a group of our corporate customers before the launch of this new service and we took into consideration their comments on the service to ensure meeting the customers’ needs.. The new service will help business customers monitor their service accounts, trace and analyze calling patterns, monitor any misuse and saves their time and effort through the issuance of automated reports. The new service also helps customers to manage each service separately, know about the monthly consumption, the usage pattern for each service as well as many essential information that help them identify their actual needs and manage them efficiently, he added.
“Upon request, customers will be provided with usernames and passwords which will allow them to access the system and manage the accounts online through Omantel website. Customers can access this service anytime and from anywhere as long as they are connected to the internet. The system supports all the services provided by Omantel” he furthered.
Omantel Business is the dedicated Unit providing advanced tailored solutions to the meet needs of corporate and government customers. Our solutions include a full suite of telecom and hosting services, to connect your business to your customers and partners globally as well as locally. The solutions leverage a state of the art networks and systems. Our MPLS service is our first service to receive an ISO certification. We serve our individual customers through a team of specialized Account Managers. For more information please visit www.omantel.om, send us an email business@omantel.com or call 24242888.