stc’s data’s traffic volume over its network in Arafat, has increased by an unprecedented 40% compared to the 2019th season (pre-pandemic). The fifth and fourth generation network accounted 96% of data traffic, where the Snapchat app usage headed the top applications that were frequently used.
This rise came in concurrence with the development witnessed by the Hajj season this year from a qualitative increase in technologies and expansions that contributed to raising the experience of the pilgrim, as the number of 5G network sites increased by 132% in terms of the network’s resources volume. The increase was also due to the transformation and the qualitative shift in indicators, as well as the follow up processes that allowed pilgrims have a better experience, through the central control in the Digital Operations Control Center (DOCC), in addition to the field resources within the governorate of Jeddah and the city of Makkah Al-Mukarramah.
Furthermore, stc carried out several vital expansions with service sectors by more than 33% during the Hajj season this year, in addition to establishing special high-speed points to connect several international airports in the Kingdom, in contribution to providing services to facilitate the arrival of pilgrims from their countries with ease.
On the other hand, stc’s critical communications network “TETRA” provided by specialized by stc to the government and private agencies provisioning the Hajj seasons 1443, have achieved an abundance rate of 100% to ensure continuity of communication with field teams through Miqat and Manasik services. This network provides immediate communications for critical and emergency cases through safe, encrypted and reliable calls between the working teams through 138 sites, to deliver full coverage throughout the Hajj areas.
It is worth mentioning that stc provides support to all parties participating in Hajj through technical support empowering them to manage working teams and to help raise operational efficiency with reliability and highest levels of safety. In addition to maintaining networks and providing the necessary coverage during the Hajj season to enable the authorities provide the best services to the pilgrims.
