MEASAT has officially signed with Space Exploration Technologies Corp. (SpaceX) to become the Official Authorized Reseller for Starlink hardware and services in the markets that MEASAT serves. The agreement was formalised in December 2023.
The Official Authorised Reseller status enables MEASAT to solidify its position as a one-stop provider for customers in pursuit of the most suitable satellite services and solutions that address their needs. Meanwhile, Starlink will be able to benefit from MEASAT’s established market presence and strong on-ground customer service and technical support, including a 24×7 helpdesk operated by in-country personnel and onsite support and maintenance. MEASAT’s customers have long benefited from end-to-end inclusive packages for last-mile logistics and installation services, as well as repair and maintenance, which will now extend to Starlink products offered by MEASAT.
“MEASAT is delighted to work with Starlink as the Official Authorised Reseller in our markets. As the leading Malaysian satellite solutions provider, we have always been open to working with other entities to deliver the benefits of satellite technology to our customers, which include government agencies, commercial enterprises, and rural residents, via a diverse portfolio of solutions to meet evolving needs. By infusing Starlink’s capabilities into MEASAT’s CONNECTme NOW satellite broadband service, we are able to further enhance high-speed Internet services for the last 3% of Malaysians lacking terrestrial connections. In addition, our capacity to offer fit-for-purpose, high-availability services for MEASAT’s client base in the oil & gas, maritime and enterprise sectors will be expanded,” said Ganendra Selvaraj, Chief Commercial Officer, MEASAT.